Privacy Policy

Docos.TV (“we,” “us,” “our”) is operated by Northover Media, Inc., a corporation incorporated in the State of Delaware, United States, with operations based in Perth, Western Australia, Australia. We provide a free, ad-supported documentary streaming service through our website at docos.tv and our native apps on Android (phone, tablet, and Google TV), Amazon Fire TV, and Roku (collectively, the “Service”).

Our Service is primarily intended for users in the United States. We also serve international users, including in Australia, the United Kingdom, the European Union, and other countries. Where your jurisdiction grants you specific privacy rights, those are addressed below.

This Policy covers personal information collected when you use the Service, including when you create a free account, watch channels, or otherwise interact with docos.tv and the Docos.TV apps — whether collected directly by us or through third-party tools.

Information you provide at signup

Access to the Docos.TV web guide requires a free account. When you sign up we collect:

• First name
• Email address
• Phone number
• State or territory, and the country derived from it
• Your marketing consent and the date/time it was given

Information collected automatically

• Usage data: pages and channels viewed, clicks, session duration, referrer URL
• Device and technical data: IP address, approximate (city-level) location, browser, device type, operating system
• Cookies and similar tracking technologies (see Section 6)
• Advertising and conversion data via pixels and tags

Information from third parties

• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Google Ads, Meta Ads)
• Embedded media and stream providers — governed by their own policies

We do not intentionally collect sensitive personal information such as health data, financial account numbers, government identifiers, or precise geolocation. Please do not submit such information.

• To create and manage your free account and provide the Service
• To send the double opt-in confirmation and account communications
• To send marketing communications you have consented to (see Section 5)
• To personalise your experience and, where you have consented, to personalise advertising
• To serve and measure advertising that keeps the Service free
• To measure performance and conduct analytics
• To detect, investigate, and prevent fraud, abuse, and security incidents
• To comply with applicable legal obligations

We use MailerLite as our email service provider to manage signups and send communications. When you create an account, your details are stored in MailerLite as a subscriber and you are sent a confirmation email (double opt-in); you remain unconfirmed until you click the link.

You can withdraw consent and unsubscribe at any time using the link in any email, or by emailing privacy@docos.tv. Unsubscribing stops marketing emails; we may still send essential service messages where permitted.

We use the following categories of cookies and trackers on docos.tv:

Where required by law, non-essential cookies only activate after you provide consent. You may update your preferences at any time.

Third-party opt-outs

• Google: policies.google.com/privacy · adssettings.google.com
• Meta: facebook.com/adpreferences
• Network Advertising Initiative: optout.networkadvertising.org
• YourAdChoices: optout.aboutads.info

Service providers. Companies that help us operate the Service (hosting, email delivery via MailerLite, analytics, advertising, consent management). They are contractually bound to protect your data and may only use it as directed by us.

Advertising partners. To keep Docos.TV free, we work with advertising partners who may receive a device advertising identifier and related signals to serve and measure ads. You can opt out as described in Sections 6 and 8.

Legal requirements. When required by law, court order, or governmental authority, or to protect our rights, users, or the public.

Business transfers. In connection with a merger, acquisition, or sale of substantially all assets, with appropriate notice.

We do not sell your personal information for money. Because Docos.TV uses advertising identifiers for advertising, certain disclosures may be treated as a “sale” or “sharing” of personal information under some U.S. state laws; you may opt out as described in Section 8.

All U.S. users. You have the right to know what personal information we collect, how we use it, and to request access or deletion. Contact privacy@docos.tv.

California residents (CCPA/CPRA)

• Know what personal information we have collected, used, disclosed, or shared
• Delete your personal information (subject to certain exceptions)
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information, including for cross-context behavioural advertising
• Non-discrimination for exercising your rights

To opt out or submit a request, email privacy@docos.tv with “California Privacy Request” in the subject line. We also honour Global Privacy Control (GPC) signals as a valid opt-out where required.

Other U.S. states. Residents of Virginia, Colorado, Connecticut, Texas, and other states with applicable privacy laws have similar rights to access, correct, delete, and opt out of certain processing. Contact us to exercise these rights.

Australia. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). For unresolved complaints, contact the OAIC at oaic.gov.au.

European Union & United Kingdom (GDPR/UK GDPR). Our legal bases include consent (for marketing and ad personalisation), contract performance, legitimate interests, and legal obligation. You have the right to access, rectify, erase, restrict, port, and object to processing, and to withdraw consent at any time. Contact your local Data Protection Authority for unresolved complaints.

All international users. Data may be processed in the United States and/or Australia. By using the Service, you understand your information may be transferred to and processed in these jurisdictions. We implement appropriate safeguards where required by applicable law.

We retain account and subscriber data (name, email, phone, state/country, consent record) for as long as your account is active or as needed to provide the Service, and thereafter as required for legal, accounting, or fraud-prevention purposes. Analytics data is retained for 14–26 months per provider settings; server logs for 30–90 days; anonymised aggregated statistics indefinitely.

You can request deletion of your account and personal information at any time. Email privacy@docos.tv or use our dedicated data & account deletion page. We will process your request and confirm completion within 30 days. Standard server logs may be retained for up to 90 days; anonymised aggregated statistics may be retained indefinitely as they cannot be linked to any individual.

We implement reasonable technical and organisational security measures, including encryption in transit (HTTPS/TLS), access controls, and regular security reviews. No method of internet transmission or storage is 100% secure.

Docos.TV is a general-audience service and is not directed to children. We do not knowingly collect personal information from children under 13 (COPPA) or under the age of digital consent in other jurisdictions. If you believe a child has provided us with personal information, contact privacy@docos.tv and we will promptly delete it.

We do not currently respond to browser “Do Not Track” signals. Where required by applicable law, we honour Global Privacy Control (GPC) signals as a valid opt-out of the sale or sharing of personal information.

The Service links to and embeds content and live streams from third-party platforms (e.g., broadcaster CDNs and video players). We are not responsible for their privacy practices. We encourage you to review their policies.

In the event of a data breach creating a material risk of harm, we will notify affected individuals and relevant regulatory authorities as required under applicable U.S. state laws, the Australian Privacy Act, and/or the GDPR.

We may update this Policy from time to time. We will notify you of material changes by updating the “Last updated” date and, where appropriate, by posting a notice on the Service or emailing you.

Email: privacy@docos.tv
Company: Northover Media, Inc., Delaware, United States
Operations: Perth, Western Australia, Australia

We aim to respond to all privacy requests within 30 days.